Public Awareness and Networking
We embarked on an ongoing public education campaign, which comprised a multi-pronged approach with different modes of communication and education (e.g. public forums, radio talks, television documentary drama, a book written on psychosis by the EPIP team, posters displayed at MRT stations, art exhibition, our website and hotline telephone service). The aim of providing the public with information on the manifestation of psychosis and the importance of early treatment is to encourage help-seeking behaviour.
Networking and Improving Accessibility
Initiatives were launched with the aim of educating, networking and collaborating with primary health care providers (private and polyclinic general practitioners (GPs), counsellors from the various tertiary institutions, social and welfare services, and traditional healers).
We decentralized our services to make it more accessible to our patients by involving General Practitioners (GPs) in the care of stable patients and right-site the care within the community. setting up clinics in the community, and an assessment centre in one of the local universities.
Integrated, Multidisciplinary Care (Case management)
Case Management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and available resources to promote quality cost effective outcomes (Case Management Society of Australia). In EPIP, Case Managers work in a multidisciplinary team, as well as establish links and work collaboratively with community resources, to engage patients in a collaborative, therapeutic relationship. Through assessment of patient and family's needs, a comprehensive care plan is developed, and continuity of holistic care is ensured.
Research and Training
Research which is a core component of EPIP allows us to continually evaluate and improve our services. In addition, staff training which includes consultations with a number of visiting experts from established overseas programmes, ensures that EPIP remains innovative and current.
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